Ronak J.’s Reviews of Freelancer & more

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3/11/15

Hello Lara,

Greetings!

I am Ronak Jain and i am from company doomshell software pvt ltd. My company created account on freelancer before many year and we are continuously working on freelancer.

But 2 days before some one hacked my company account and created three projects all three projects warded to only one freelancer. Hacker also transferred $450 from my account to another freelancer account.

My company owner generate a ticket to related to this before 2 days, they asked 5 verification questions but the account created before many years so i am not sure they will be correct or not.

We are continuously trying to talk with online support desk but no one is available to chat with us.

Kindly suggest us how we can talk with freelancer to activate my company account. As my company has fully verified (phone, email, payment) on freelancer.

Username is doomshellsl.
Company belongs to jaipur, india.

Looking forward to your kind response.

Thanks,
Ronak Jain

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Jielyn L. – Freelancer Rep Over a year old

Hello, Ronak. This is Lara. Apologies for the delayed response here in the forum. I checked your account and I am glad that this is all good now. Do not hesitate to contact us again if there is any issue with your account. Take care!