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roger c.

Contributor Level

Total Points
84

1 Review by roger

  • ASOS

11/29/15

I didn't know this Company is not located in the USA and its next to impossible to see that on the website unless you do allot of searching... on the website it says nothing about it being located in UK... Ive paid for 2 day express delivery So that's not happening. And so I miss this package before I leave for vacation. Here is another issue. There are two discount codes available on this site, one is for a overall discount of 20% and one for free 2 day expedited shipping over a certain amount spent. You can enter the discount code and it works great but then when you enter the Free expedited shipping code it Cancels out the % off and then they tell you on chat that those are the Terms and Agreements. VERY misleading. So I canceled the order on the spot. But you only have 2 minutes to cancel the order or they send it no matter what... They say its already been processed? If your outside 2 minute window. Consider the cost of sending your package back to UK from US... So if your sizes are wrong. Hope you have a big or smaller friend! So try shipping your order back to UK! This is a very customer unfriendly site and lots of hidden crap. Be very aware if you are outside of UK.

roger Has Earned 4 Votes

Roger C.'s review of ASOS earned 4 Very Helpful votes

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