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A once great company has now gone to s**t! Product quality is not what it was, prices are not much cheaper than retail, check out lines are long, stores are overcrowded, customer service has dropped. I have had a executive membership.for 15+ years. At this point its not worth renewing. Feeling ripped off. Seems like Costco gives membership for very little to anyone these days and letting illegal citizens in to access membership privileges. I'll be switching to Amazon prime and Walmart +.
Tip for consumers:
Very difficult to contact company outside their business hours. I would have to otherwise drive a half hour to return product.
Products used:
Food: burritos
Item was not even close to how it appears on fanatics website. Received item and it was ultra thin and I would not dare to wash it. Made in Vietnam. I also had a problem with my initial order. Coupon did not work. Spent 45 minutes on the phone to get it resolved. DO NOT BUY FROM THIS COMPANY. DO NOT BE FOOLED BY THE CHEAP PRICES!
Tip for consumers:
Fanatics should be investigated.
Products used:
None
* Fanatics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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