I have ordered lots of things including lights, movies, dry erase board and cards. Never had any problems at all. Items come when they say packaging is great. The one time I had a problem it was refunded in 1 day
I ordered some jeans for my daughter. They were shipped to me and then the shipping info just stopped... not delivered but not returned. I tried customer service and they were rude and not helpful at all. Its been a month and no product no refund and no help. Never order from them ever!