Robert W.

And honestly if you are a customer just find a local contractor and hire direct. These companies rip off contractors so bad they have no choice but to charge a whole lot more money for the same work because this company charges a very large sum of money just to even get a bid and most never pan out.

If you are a contractor just run local ads or find a local company to help you advertise. These companies rip off contractors badly. Each bid that comes out makes them hundreds of dollars and they don't even have to guarantee a customer replies. They got me for enough before I realized how useless they really are. If all good contractors dumped them and all they had left were the conmen (like the people running Thumbtack) then their days will be numbered.

I'm done with their scam.

The most worthless online shop there is. Do yourself a HUGE favor and just find somewhere local to buy from because this operation is worthless and NEVER spend money for expedited shipping because it won't happen.

First problem is when you order something they don't tell you shipping time until you pay. Then you find out two or three weeks before they ship it but still take that next day shipping fee even though they know it won't. Then when they tell you it shipped it didn't. They printed a label and the package apparently sits around for several more days before it actually goes anywhere. I've got tracking numbers that don't work, packages that don't show up... NEVER EVER ORDER FROM THE NHL SHOP.

As a business owner I found I had a listing on Yelp (didn't put it there myself) so as one would expect I went ahead and claimed it to ensure the proper information would be used and no one else would try to sneak in and claim it. Over time I decided to ask some of our clients from time to time to leave a review there as we have done on various other sites but mostly use the BBB since the reviews are verified.

Since we have quite a few repeat customers I ended up talking to at least two who I had asked to leave a review but to date show 0 reviews on our company. Both told me they HAD left a review. One had never left a review before so I chalked that up to maybe they didn't know what they were doing. But the other said they leave reviews quite a bit mostly at restaurants but once or twice at shops for car repairs and such.

Well it took some time and having several customers leave reviews that it finally showed the truth - each time someone left a review within a day or two I would get another sales call from Yelp trying to sell us premium services. Each time the answer was no and each time after a review posted and was visible but their offer refused... the review disappeared. Not once, not two or three times - EVERY SINGLE REVIEW... every time a phone call trying to sell and every time I said no the review disappeared.

So it's very clear now that YELP REMOVES GOOD AND VALID REVIEWS UNLESS THE COMPANY OWNER WILL PAY. Now a bad review... they will definitely post when you don't pay. Not good ones. So if you are desperate to keep one or two good reviews up then pay them but that's the only way it happens. And now I know it's A HUGE FREAKING SCAM.

Yeah go and pay for some fans for a page. Within a day almost all those likes disappear. It; s absolutely useless unless you only use the free features and half the time doing that you aren't credited for your actions because the site errors out. There are too many others better than this.