Robert S.

As a professional lighting designer, I made a $1,500+ purchase through efavormart.com for a Hollywood celebrity client. The lights were advertised as twinkle lights, but upon installation, they were NOT lights that twinkled! In addition, many of the lights I purchased malfunctioned, were not consistent with the proper setting, and just plain gave me the most troublesome time possible. I made numerous trips out to my clients house and spent hours and hours fixing manufacture issues with the lights... I took a HUGE loss with my client solely based upon the malfunctioning of these lights! My clients were greatly disappointed and I was greatly embarrassed. I am 99% sure that I lost my celebrity clients; well known in the industry.

I contacted efavormart.com customer service about the issue and they informed me that they would do nothing for me! I will be filing a lawsuit and contacting many governmental agencies and develop a web site against efavormart.com.

I was locked out of my account for an unknown reason. Then, when I went to reset my password, I was told to contact the company. When I contacted them, they asked for my Pay Pal account and credit card information. I have never given that information out and now all of a sudden they wanted me to cough it up. Something sounds very very dishonest in their pursuits. I reluctantly gave them my Pay Pal account information and told them that I was minus (which was true). Then, on February 1,2016, a CSR by the name of Arielle said I was banned for life and my account forever locked out. This was a result of my trying to get into my account... how is that for customer service.

Nasty customer service who I think are very shady and dishonest! Don't bother giving them your business! There are plethora of other reputable companies on the internet that you can go for sources of vacations.

By the way, feel free to file a complaint against this company with the BBB, FTC, District Attorney's Office, and anyone else you can find! Here is their contact information:

Airbnb, Inc.
CEO: Brian Chesky
888 Brannan St., 4th Floor
San Francisco, CA *******
*******000