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Robert S.

Contributor Level

Total Points
81

1 Review by Robert

  • Musician's Friend

10/21/22
Verified purchase

Be careful with this company. In an effort to not always buy from Amazon (stating the obvious here: the most efficient customer-focused business bar none), I thought I'd buy something from Musician's friend. Ordered a clothing item which was too small. Tried to return it but was told they do not accept clothing item returns (see attached return label photo). I tried to explain it's not my fault that it doesn't fit and that they would lose a customer, but nothing could be done. I hate to say it, but this is the reason all these companies will eventually be forced to fold. Their customer service just cannot compete with Amazon. Sad, but true.

Products used:
Sweater

Service
Value
Shipping
Returns
Quality

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