RObert S.

Singlesnet is perhaps the most shady website in the business of online dating. In addition to the fact that they make a huge effort to be impossible to contact, they refuse to discuss support issues with paid members. The phone number they list with Visa, associated with my charges, is bogus- its an answering machine urging me to call back during business hours, yet I am calling during business hours. No ability to leave a message. The phone number listed with 411 at comcast is actually a phone number to a competitor website that claims no association with singlesnet whatsoever. Singlesnet is a match.com affiliate website, and the only way I was able to get my charges refunded was by calling match.com. SInglesnet has a cute policy with regard to their chat rooms- Do so much as say a curse word, and they ban your account. I actually would not mind this part, except that they REFUSE to implement an ignore function. So here is how it goes... You join. You go into chat. As is typical in most chat rooms, somebody harasses you or one of your friends. After an hour or two of abuse, you finally lose your temper and start slinging stones back. Then they promptly relieve you of your account, citing terms of service issues. Then your IP address is banned for 24 hours. Then they allow you to sign up again under the same username, email address, but without membership status you paid for. The expectation is that you pay again. In effect, this website is a digital swear jar. Repeated requests by members for an ignore function in chat are routinely answered with 'we are working on it'. It doesnt take a year to add this function, more like a couple of hours of coding by a developer that is familiar with their code. When you first go to the website, it lists other 'members' in your area, all of them are of course extremely attractive people. Problem is, they claim the same list of 'members' that are in your area, regardless of the area. Obviously these people are fabricated to make you more likely to join. This website is a scam on so many levels, PLEASE... google it before you join, you will find customer satisfaction on the level of my experiences to be the norm for these people. This last part is a suspicion on my part, but I cannot actually prove it- Certain really offensive members seem to never, ever get banned, and my suspicion is that those people work for singlesnet.