Robert L.

I used this website for almost 3 years and I have to admit my first year was good but after that things get worse even trying their standard membership for 1 year but didn't get really much project here, most of them are just fake and the sad news is every time you get hired freelancer will automatically deduct 5% on your account even if the project is fake! You may ask for a refund but it is a case to case basis and not all can be refunded. (see attached image)

I tried to focus only on joining contest since I can't get any decent jobs. I always pick the guaranteed ones knowing that It is safer but it is not! I got scam by an employer and freelancer cannot do anything about it.

The freelancer system got loopholes and it is not safe here anymore!

I made some calculations from day 1 of the contest up to the contest handover where I spend some time to finish the project and after that the money wasn't actually there, freelancer cancelled my withdrawal due to investigation or review on the employer's payment authenticity. I even got a negative balance, what the hell? They just manipulated my account and fix the problem but I never got the price. For almost 2 months they failed to verify the payment.

I asked freelancer support about the verification process but they don't want to share this; to avoid users on abusing the system… it's like they just admitted that their system sucks!

I suspect that they only verify the employer's payment authenticity after the contest handover is done. Imagine doing all the employers request during the contest and contest handover and after that you'll just gonna find out that you got scammed? Do you think this is fair?
They even deleted the contest page where I won. Why?

They offered me a free standard membership for 4 months and told me that they can help? How can that be? As I've said earlier I already tried this standard membership for 1 year and even switch to lower memberships, didn't any good ones. You also have to make sure that you money on your freelancer account before you start bidding.

I attached some screenshots, try to pay attention also on the dates so you can see how long they respond.