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We were in need of some assistance that resulted in exchanges both by phone and email, i. E. more than the 'standard' phone call resolution. Our call was handled by Vanessa, and as usual she was exceptional! She's always pleasant, courteous, patient, makes the extra effort and gets the job done... great job Vanessa! It's always comforting to hear Vanessa on the other end of the call. Keep up the great work!
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