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I moved...and I took a very expensive loft bed with me. In the move I lost 2 small pieces of hardware. I contacted PBTeen just to order (at my cost) 2 replacement parts. They said they don't sell or have replacement parts. Mind you in the manual it says to CONTACT PBTEEN for replacement parts. They cant even tell me the darn specs of the little piece I nee so I can order it from a 3rd party. Over 3K for a bed and this is the support they provide. STAY AWAY!
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Stolen money. Stolen time. No one from actual management will address the many attempts to...
I ordered a loft bed in October which was available for delivery per the website. After multiple...
