Robert B.

Hauts-de-France, France

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EconomyBookings

Car Rental

“Beware of preditory business practices.”

3/20/24

Beware of preditory business practices. They tell you they will refund prepaid cancelled reservations, but in fact what happens is they do a "refund" to a "wallet" which you can draw from to pay another reservation with them made within two years. If you really want your money back you pay a 60€ fee. Even if you cancel within minutes and send a complaint to customer service. Caveat emptor! I've never experienced this kind of robbery on other reservation systems.

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Suppport T. – EconomyBookings Rep 3/28/24

Dear Robert,

Thank you for your feedback. We are sorry to hear that you are unhappy with our cancellation policy.

We would like to clarify that the information about our cancellation policy, including the €60 admin fee, is clearly stated in the terms and conditions on our website. When making a booking, you are required to read and agree to these terms and conditions.

Best regards,
EconomyBookings.com