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Really, excellent product, quick shipping, i love them!
Online and off. I buy tons of household items from them and never have an issue and when i did (i did have one out of hundreds) they took care of it in a professional manner. Love this store!
I'm a little blown away by all the bad reviews. I've shopped with this company for many years, and while they have gone through a few bad customer service folk (as any company does) i absolutely love the CS ladies they have now and have had for a couple of years. Very sweet, very knowledgeable and skilled. I had a snafu a few months back and it was taken care of in the most professional way. I can't say enough about them and will continue to shop with them, no doubt for many years to come. Thank you for your stellar service!
And always has been. When it comes to customer service i usually take control. Especially if i have an issue and i usually get my way. That said, i'm not asking for freebies or anything but if they sent me the wrong item i expect them to ship a replacement out with no additional shipping cost to me and they're very very good about it. NM has fabo CS and amazing products ta boot!
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