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Robert A.

Contributor Level

Total Points
101

1 Review by Robert

  • StubHub

11/8/15

I understand if a seller doesn't have physical tickets in their possession, but there is absolutely no reason that StubHub should allow a seller to sell electronic tickets without uploading them to the site first. Electronic tickets are immediately available to anyone who purchases them, so someone selling electronic tickets that they don't actually possess is just a scam. I made the mistake of buying electronic tickets on stub hub, only to find out after my purchase that the tickets had not been uploaded to the site, and I was going to have to wait 2 weeks. I didn't want to wait and hope that this so called seller would actually upload the tickets, so I called StubHub to cancel the order, so that I could order instant download tickets. I was told that I was being transferred to customer relations and promptly hung up on. Many reviews say that people will sell electronic tickets and not immediately upload them, so they can wait and see if the demand/value of the tickets go up. If this happens, the seller will cancel your transaction at the last minute and sell them to someone else for a higher price. Meanwhile the buyer who thought they had secured their tickets is left in the cold. I would recommend avoiding this site at all costs. It's a scam, and I'm fairly certain it's a matter of time before a lawsuit or government intervention puts them out of business

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