I have been a satisfied iYogi subscriber for over seven years. It is the best computer related investment I have ever made. Unlike a local technician at $50 an hour, who always finds some reason to need to be there for that 2nd hour, iYogi is available 24 hrs a day, 365 days a year, on an unlimited basis. Having an IT technician like iYogi is also like getting a free computer education. I always learn from my friends at iYogi while they are taking care of whatever problem or service I need at the time. You can ask them any question you have and they will explain the answer to you. Not only that, but they can also install new Operating systems, Microsoft Word, external hard drives, REMOTELY!, in addition to providing a superior virus protection service, scanning and optimizing your system and many more services. I have told my CPA about iYogi and he too is now a satisfied subscriber. I sincerely recommend iYogi. You won`t regret it, I promise! Sincerely, Robert, Avondale Estates, GA.