I was severely injured, lost conciousness and had by new bike ruined by this companies rims and they sent my request to replace my bike and the rims which failed.
I was riding down the street on my new phatmoto bike when the rear wheel collapsed. I was thrown to the ground and knocked unconscious. When I came to I was in the hospital trauma unit and had amassed a 20,000 bill for emergency scans and other treatments. Upon retrieving my bike and examining it it was obvious what the problem was. The back axle is broken in the new back rim which then collapsed and resulted in the loss of consciousness and emergency hospital trip in an ambulance. Several days later upon contacting bikeberry they deny all responsibility refuse to replace my bike nor do they replace the rims. I had never even asked for my medical bills to be reimbursed simply the equipment caused by the failure of the back room that just sold me I would seriously advise no one buy anything from this company as they sell inferior products and refuse to cover damages caused by those inferior products I'm left with no choice other than to file a lawsuit against them which I am proceeding with