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Ra Nae S.

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1 Review by Ra Nae

Optimum

  • Optimum

“No service, no info”
9/29/23

Tonight, came home to no internet service. I'm used to the 5-10 minute outages that happen multiple times in a day, this is what to expect with Suddenlink. This night it has been out for over 4 hours, with no communication from Suckylink (know they changed their name, but service is the same.)
Went online ON MY PHONE 5G, and was informed there was an outage in my area. No updates on when they expect resolution, over a several hour period.
This company does not respect their clients, do not have good updates, and do not think about their needs.

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