Well, I'm not usually the black sheep, but I feel like I owe a decent review.
I ordered a $150 chair from the site after I saw it was sold out or fifty bucks more everywhere else. I ordered it, and it took six days before it actually shipped, but my card was charged immediately. However, it arrived within two days of that. Plus, the shipping was free, so eight days for free shipping is still nice, especially for such a large item. The time it took to ship out might be related to the fact that it was sold out on their site a few days before I ordered it.
The biggest problem I had was with the return policy. After reading it, some of it seemed stringent and ridiculous compared to other stores. Obviously, they're a dropshipper, so returns aren't easy for them to handle, but if they'd ordered the wrong item or there was shipping damage I didn't notice until opening, I would not be happy.
Overall, though, I'm very pleased with my purchase. I still can't find the chair cheaper anywhere else. If I had to go back in time, I'd definitely order this again, but if I was going to order anything else, I'd wait until they tweak their return policy.