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Rikki V.

1
Level 1 Contributor

Contributor Level

Total Points
242

3 Reviews by Rikki

  • Alibris

2/17/23
Verified purchase

Look forward to doing business with YOU f the book arrives as you promised. THANK YOU

Reason I chose this business:

Researched you and got decent reviews eviwes

  • LivingSocial

3/3/16

They have great customer service as representative answered the phone immediately and satisfied all my request as is usually the case

  • OpenSky

2/17/16

I can't remember dealing with a more deceptive and dysfunction company. I was just on hold for 44 minutes before they disconnected me as I was to return items and have my email address removed from their sight
Terrible deceptive advertising. Terrible customer service I can't too be done with them. I hope this review will save others from getting the shaft from them Good Luck

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OpenSky E. – OpenSky Rep

Hi Rikki! We are sorry to hear about your negative experience. OpenSky is a marketplace with thousands of merchants, and many (but not all) of them accept our Credits/Discount Dollars on eligible products. You can learn more about how our credits work on the following page of our FAQ: https://www.opensky.com/customer-support?article=1467242. Also, you have at least 4 hours from when you make any purchase during which you can cancel the order through your Purchases page but, once the merchant has processed the order, it is no longer possible to cancel. In any event, please feel free to call our Customer Love team directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, and we will do our best to assist you. You can also send us an email from https://www.opensky.com/content/contact-us if you would prefer.

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Similar Reviewers on Sitejabber

Thumbnail of user jessiew180
5/9/24

No response from my inquiries No Communication from seller or Alibris until now.

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Susan G. reviewed Alibris
5/9/24

I would give 10 stars to Alibris if I could!