I can't remember dealing with a more deceptive and dysfunction company. I was just on hold for 44 minutes before they disconnected me as I was to return items and have my email address removed from their sight
Terrible deceptive advertising. Terrible customer service I can't too be done with them. I hope this review will save others from getting the shaft from them Good Luck
Hi Rikki! We are sorry to hear about your negative experience. OpenSky is a marketplace with thousands of merchants, and many (but not all) of them accept our Credits/Discount Dollars on eligible products. You can learn more about how our credits work on the following page of our FAQ: https://www.opensky.com/customer-support?article=1467242. Also, you have at least 4 hours from when you make any purchase during which you can cancel the order through your Purchases page but, once the merchant has processed the order, it is no longer possible to cancel. In any event, please feel free to call our Customer Love team directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, and we will do our best to assist you. You can also send us an email from https://www.opensky.com/content/contact-us if you would prefer.