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I order titanium handle cleaver... never again will I use this service, when you try to lodge a dispute they stuff you around, pretty dodgy if ya ask me. Item was never sent to begin with, asked seller about item and she say if you order I send in a few hours... pfffft... its been two weeks she didn't even post it... unbelievable SCAM ALERT... DHGATE... fix or you've lost another customer. $96 AUD REFUND THANKS RI*******CN Tracking number
I will never buy anything from this LITB company again, 2 out of three items were no good.The first item was faulty it fell apart when I put batteries inside the flashlight which cost me $28.00 AUD and the said they would refund me which they did but only. 14.50 AUD.So they lied to me.The second item was supposed to be a Sky Ray King flashlight when received the light it turned out to be a cheap version called a Elfeland flashlight poor quality, so they have basically roarted me so that's it never again for me. With the complaint in regards to that item which cost $54.33 AUD they just ignored me and said they were confused. Dont do business with them, you will be left disappointed.
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Hi Ricky,
We are sorry for the experience you had with your order. We checked this and we noticed that you have already opened a dispute for this. It is good that you have done so since it is the best way to have this sorted out.
If the problem is not resolved through direct communication between you and seller, or if you don't get a response from the seller, you may request for DHgate Mediation after 5 days that you have clicked on "Return & Refund" link and then we will assign a person from Resolution Center to take care of your case.
For any other questions, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com.
Regards,
Samantha
Customer Service Center
DHgate.com