I ordered a sauna from Great Sports and after ordering I checked out the company on Better Business Bureau In Joilet Il. They gave you and F. I would like to give you my rating. I would give you an A+ in all aspects of the purchase. The sauna was great, delivered on time and in great condition. The sauna was even better than I expected and was easy to put together. I also liked the fact that I saved over $1,000. Great experience all the way around. Next purchase I will not check with Better Businesss Bureau. I love doing business with a company such as yours. Keep up the good work.