Rick W.

Absolutely AWFUL experience. I booked two condos for a family trip to Yellowstone and Grand Teton National Parks. BOTH condos were canceled by the owners, one about three months prior to our stay and another ONE WEEK PRIOR to our stay. I had to book other arrangements at nearly double the cost due to having to book so late! Not only that, there is no way to leave a negative review on an owner if they cancel your reservation so who knows how often this stuff is happening! To top it all off, it's nearly impossible to actually SPEAK to anyone at AirBNB about complaints or issues. I called their number and was on eternal hold. DO NOT USE THIS SITE!