Rick R.

We ordered 3 barstools from Wayfare.com, the 1st time we have ever used them (and the last) we received confirmation Emails that they Shipped on Apr 5th, estimated arrival date April 7th - April 9th rolls around, and still no bar stools. I had been tracking them and it said 'Shipped' but on fedex -- nothing -- 1st phone call I was 'Assured I will contact the warehouse on Monday (I called on a Saturday) and I will Email you Monday'... No email Monday... Monday afternoon I called back... still no one knows what's up with the stools 'I'll contact the warehouse right away and I'll email you Tuesday, if they can't find them, I'll do a re-order as a rush". Today is Tuesday afternoon... No Email again. 3rd call to Wayfair -- again the pull up my order number. 'I see the problem, there wasnt enough room on the Fed-ex truck (on the 5th) I guess there wasnt enough room on the 6th, 7th 8th, or the 11th either. Please just CANCEL the order... 'You'll see a credit on your credit card in 3-5 business days...(Yea, I believe that! -- Disputing charges today!) Wayfare --- what a JOKE -- They would have to GIVE me a house full of furniture to even CONSIDER them again.