Rick P.

Bought a "fully reconditioned and guaranteed" smart phone. It finally arrived but did not work correctly. Hay that happens, so I requested a return or replacement. After several days I received a message that a seperate email with an RMA and shipping label would be coming. That has been a month ago. Since then I have been working to actually get the RMA (return merchandise authorization) that was promised but to no avail. Usually, about 5 or 6 days after my request I will get an email stating they are sorry for the problem and an RMA and shipping label will be sent in a separate email but I never get the other email. I have sent 5 requests for follow up. All I can say is if you chose to purchase here, good luck. Consider any purchase here a big risk.