Richlon M.

I'm sure my experience may not be the norm, but here goes. I signed up for the free trial. I encountered numerous problems in creating my site. Although the support staff was very good and trying to assist, I think they too probably thought something must be amiss. The final straw was when I tried to create the "contact us" page. It took over 4 hours, even with utilizing the support staff. I ended up having to write the html myself (with help from the staff) but often wondered if this was true of everyone. At one point during my week long attempt to build my simple site, one of the support staff suggested that it would overcome the problem once I purchased the plan. So I did. I paid $121 but this did not fix any problems. Finally one of the staff figured out why I was having such difficulty but only to run up against further problems. I was still within the free trial so I figured I would be reimbursed if I cancelled. Wrong. Now, not only did I incur this loss, but I am unable to log back in to try and get them to credit me (because I had cancelled.) Again, I suppose this has not been everyone's experience, but I gave up with Volusions and went elsewhere.