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Richard S.

Contributor Level

Total Points
81

1 Review by Richard

  • Everbuying.net

12/3/13

I have ordered a phone & memory card from the site
Order number E**************
Paid on 25th October recieved an emails stating order shipped on the 30th October.
I recieved a tracking number RU*******CH howerver this number returns a not found message.

I have sent an email asking why I can't track the Order - but have not yet recieved a reply
Getting slightly concerned at the moment.

20th November -
Note on tracking - the link in the confirmation email does not work, also the tracking software says posted from country (but not which country) so no real way of telling where a package is.
Still no sign of the phone and as I am reaching the pay pal limit I will need to ask for my money back if it does not arrive this week.

2nd December
The good news - the phone has arrived!

Looks great and has been working fine
Took about a month to arrive

The not so good news:-
1) After a few days I am getting a call barring message when I try to make outgoing calls. I have found the call barring option in setting but they all appear to be disabled and i could not change them anyway as they need a password.
2) The UK plug for the charger cable does not fit so is unusable. Fortunatly it is a standard cable so I can use my my old android phone charger - but fustrating.
3) The Phone was also covered in fingermarks (and no plastic protective sheet) so made the phone feel secondhand

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Mira L. – Everbuying.net Rep

Dear Richard S.,

Thank you for taking your time to write the review. We wish to apologize for any inconvenience that we may have caused.

You can use your tracking number to check on http://www.17track.net/IndexEn.html.
This is the information I checked:
Thu 07.11.2013 15:08, Departure from border point of origin country, Swiss Post SINGAPORE
Thu 07.11.2013 15:08, Arrival at border point of origin country, Swiss Post SINGAPORE

Your package is on the way to your country, please wait patiently. Thank you very much.

Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com

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