Booked a freelancer, who promptly disappeared. I got nothing. No work, no response for updates. She finally reappeared after 3 weeks demanding half payment which i refused... to which she responded the work was terrible and she didnt think i would have accepted it anyway?
Finally through dispute process, got money in escrow refunded.
Apparently, I can't just withdraw this money, freelancer is hanging on to it, and providing no means for me to reclaim it. I gave up trying to access online chat help, its barely staffed.
Freelancer has advised they are keeping a 3.5% finders fee, for "finding" the contractor who did nothing.
Use a different outsourcing platform people, this one is dodgy as hell.
Paypal has now decided in my favor, I got my deposit back AND the stupid commission paid for nothing.
I will never use this company again, they are the worst
Hi, Richard. This is Lara and I'm here to help you. Please note that deposited funds are subject for refund, while earned funds should be withdrawn. Feel free to reach me at larao@freelancer.com so I can check how we can return your money back. Thanks!