I bought the Ericdress Lace Hollow Plus Size Sheath Dress number *******. It looks beautiful on the website but when I eventually received it (China) I could not believe what I saw. The patterns looked like they were cut by a child with scissors. The neckline was still in the manufacturing process, in other words not done at all. The seams were all over the place.
To end it all EricDress REFUSE to give a full refund and their excuse is that it costs them money. They tell me that the postal charges are the customers responsibility. This is against Distance Selling Regulations in the UK! Don't touch this company!
Dear customer,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.Our representative has emailed you for your order, please kindly pay attention to your mail box.
Also, we hope that we can work together to solve your problems and your cooperation would be highly appreciated. If you have any questions, please feel free to let us know at service@ericdress.com or reviews@ericdress.com with the title " Order ID+your issue".
Have a nice day.
Best wishes,
Ericdress Team