Richard G.

They advertised a set of weights and a stand together, they arrive and the weights don't fit on the stand. I advise them that the weight bases are different to the ones in the instructions, they then proceed to tell me that those weight bases don't fit that stand (even though they were advertised together) and you need to use a lightweight strap to hold them in place (which is just dangerous) - why they didn't tell me this during our emails as I was making my order is beyond me - they had plenty of opportunities to do so but clearly they just wanted the sale and didn't care about anything after that. They then expected me to pay to return it too. Not to mention the time I spent assembling (and disassembling) the stand was just a waste.

I won't be buying from them again and you shouldn't either!

The team offered support outside of their usual basic support and responded quickly and efficiently. We recommend them highly!

Worst customer service you have ever seen. Bought some folders, downloaded their template, instructions were terrible and the template apparently wasn't even the right size! Every time I submitted new artwork there were new problems and they couldn't show me an example of completed files so I can get an idea of what needed to be done.

WORST. SERVICE. EVER.

Worst company ever. I bought a theme from one of their developers, the theme was riddled with problems and did not work. There was no support, no replies to my messages, nothing. I requested a refund and it was refused by the author, so I disputed it with Envato and they started asking for screenshots and such - by this time I have purchased a theme elsewhere and installed it, so doing this would mean undoing my work and installing their terrible theme again, time I was not willing to waste. They refused my request for a refund.

ABSOLUTELY TERRIBLE COMPANY. WORST SERVICE. WORST SUPPORT.

DO NOT BUY ANYTHING FROM THEM!