Loved the wines
Great value
But if you have a problem you are directed to a call Center in a foreign country. English difficult to understand and all they do is canned responses.
I tried numerous times to resolve to no avail.
Cancelled my membership and would not recommend to anyone
We’re sorry to hear that you had such a negative experience, Riccardo. We’re always looking for ways to improve and would love your feedback. Please reach out to us by phone, email or chat.
https://www.wsjwine.com/jsp/customerservice/common/contactus.jsp
Plus, we’re always adding new wines and looking to improve our service—and we do hope you give us another chance someday. If not, we wish you good luck on your wine journey!