Rhonda R.

Not very often do I go out of my way to leave a review. I purchased some very expensive bedding. Which just doesn't merit the cost. It isn't wearing well at all and it's in a rarely used guest room.

The primary reason I will never shop with Horchow ever again, is the return fee they charge... almost $11.00. Considering their HIGH PRICES it is very offensive to me as a consumer. I will take my business elsewhere.

I gave this company about 5 chances when ordering. Products ran from purses to clothing to decorative items. NEVER AGAIN. Whether it's the undefined timeline to receive a product, to adult women's size clothing really arriving in teen sizes, to just plain ole cheap quality. It is really a negative wash. NO RETURNS policy really seals the deal since you can not return very cheap quality items. Cheap is an understatement.