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I ordered 5 items same item i got 1 now lazada says i got them all happens a lot with this incompetent company when you get a delivery check it before you give any money customer service is incompetent my order ******* its been 3 days dealing with people who dont have a clue what they are doing
This company http://icecase.en.alibaba.com/contactinfo.html sent me a cheaper inferior product to the one they use for their advertising
Tip for consumers:
stay away from icecase
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What the buyer purchases at Lazada when buying Kingston Technologies Product is the Trust in...
Dear Rgca,
This is Echo from Alibaba International Customer Service Team. I am sorry to learn that you are not satisfied with the products the supplier sent you and please allow me to assist you.
Kindly note that you can submit a complaint via the Complaint Center on Alibaba.com at: http://channel.alibaba.com/complaint/home.htm?spm, and then our professional dispute team will investigate the case for you.
Also, we have an online customer service team at your service 24- hours, 7-days a week.
Please follow the steps below to get live help from our service specialists:
1. Go to our customer support page: http://service.alibaba.com/buyer/contact_us.htm
2. Click “Live Chat” to tell our agents about your concerns
They will do their best to assist you accordingly. I sincerely hope your problem to be sorted out smoothly.
Regards,
Echo
Alibaba International Customer Service Team