Have purchased many items from this company over the years. I have to use them sometimes, though reluctantly, because they have some items that I really need that I can't find elsewhere. Here is my experience, Slow shipping times on 80% of the orders. Even though they provide tracking numbers, it will not actually ship out until 3-4 days later, then by slow DHL... When you finally do get the items approximately 20-30% don't work. Trying to return them is a lot of hassle. They're agents are all in china so you'll get broken english generic replies to everything.
I have nothing against China sellers, I've dealt with many great ones. However this company really makes them look bad.
They sell online under a lot of different names. This the company that makes people not want to buy online anymore.
Dear Customer,
Sorry for all inconvenience caused by us.
Would you mind contacting our aftersale service and telling them the details of your problem?
Here is email:
LCOFFLINE@tmart.com or service@tmart.com
We will do our best help you solve the problem.
Thank you for your support and understanding.
Best wishes,
Tmart Service Team