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r g.

Contributor Level

Total Points
113

1 Review by r

  • Tmart.com

10/27/15

Have purchased many items from this company over the years. I have to use them sometimes, though reluctantly, because they have some items that I really need that I can't find elsewhere. Here is my experience, Slow shipping times on 80% of the orders. Even though they provide tracking numbers, it will not actually ship out until 3-4 days later, then by slow DHL... When you finally do get the items approximately 20-30% don't work. Trying to return them is a lot of hassle. They're agents are all in china so you'll get broken english generic replies to everything.

I have nothing against China sellers, I've dealt with many great ones. However this company really makes them look bad.

They sell online under a lot of different names. This the company that makes people not want to buy online anymore.

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Tmart T. – Tmart.com Rep

Dear Customer,
Sorry for all inconvenience caused by us.
Would you mind contacting our aftersale service and telling them the details of your problem?
Here is email:
LCOFFLINE@tmart.com or service@tmart.com
We will do our best help you solve the problem.
Thank you for your support and understanding.

Best wishes,
Tmart Service Team

r Has Earned 13 Votes

R G.'s review of Tmart.com earned 13 Very Helpful votes

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