Renee W.

A have ordered supplies for my goldfish least a dozen times from AAP over the years, The customer service is excellent and I find to be an extremely trustworthy company! I have never had a late or missing order and it typically arrives in 3-5 days even when I select the slowest shipping method (ground shipping and also taking into account that I live across the country from American Aquarium Product's location). The prices are very good and they sell a spirulina fish food fish adore (and it's good for them!) that I cannot find except at a specialty fish store quite a ways from where I live. A couple times, I have needed fish medications to arrive faster because I had a sick fish that could possibly die if the medicine it needed didn't arrive for several days. I put a note in my order explaining this and was pleasantly surprised (and relieved) to that I got my shipment in only 2 days!

There are also a ton of well-cited articles on fish disease identification, what medications to use, aquarium equipment, the chemistry behind the breakdown of wastes in the aquarium, etc. When my fish have been sick or I have got new fish and have questions, these articles have been EXTREMELY helpful! They appear highly credible and AAP is very focused on educating fishkeepers on proper fish care, not just making a profit! In today's day and age, this is incredibly refreshing!

The products and information from American Aquarium Products (I feel) have saved my fish on quite a few occasions. My 4 goldfish (Salyme, Wickren, Kona, and Hansel) are about 9 years old now. I honestly doubt any of them would have lasted this long if I hadn't found AAP's website! I have no complaints! :)