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Wow really bad service first they got my address wrong asked me to go to postal service ( which I did) now it " might be sent by other means" and I have a tracking number but when punched it into web site they can not find it I got two tracking numbers but neither one worked. I ordered my things a month ago and did not even get an email informing me of anything being shipped until I sent a message to them which it took me a very long time to even find a way to get a hold of anyone not even on live chat ( what a joke) no telephone number to even speak with a live rep. Now I am not sure of anything! Worst site and customer service ever. Just so you know I am in retail and have a lot of experience in this area my clients would go elsewhere!
Renee N.'s review of DressLily earned 6 Very Helpful votes
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Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear Renee,
Thank you for your important feedback.
We have followed this issue and offered you the solution, could you kindly check your email?
Let us extend our sincere apologies for the inconvenience.
Best Regards
Dresslily Customer Service