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Renee L.

Contributor Level

Total Points
87

1 Review by Renee

  • Jollychic

12/7/14

I ordered about $77 worth of stuff because they seemed to have so many great deals, especially work clothes. I was excited about all of the stuff I ordered but a few days later, I received an email from the site stating that my payment did not process. When I checked my bank statement, the payment was debited and they did charge me for my order. When I tried calling their customer service, there was no answer - it just rang for minutes! I then had to contact my bank to cancel the payment because all in all, it just seemed very shady. I would not trust this website and would not recommend to ANYONE!

UPDATED: See their response below... DOES NOT MAKE SENSE WHATSOEVER! Thanks for proving me right JollyChic.com

Tip for consumers:
Do not trust this site!

Service
Shipping
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Jolly J. – Jollychic Rep

Hi, Renee Lerma,
Greetings!
Good day, thank you for your order in Jollychic. It's a pity that your order payment was failed. Because the bank doubt your payment is normal, so they refused the payment. They will deal with the refund to your credit card in 24 hours, and you will get the money in 5-10 days, please check it then. So sorry for all the inconvenient caused. If you still need the order, we suggest you to change other shipping method, like Paypal or Western Union. Please have a try. Looking forward to your reply!
Best wishes!
Jollychic Customer Service Team

Renee Has Earned 7 Votes

Renee L.'s review of Jollychic earned 7 Very Helpful votes

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