Keeps increasing rate even if you call to discuss, they do not care about you as a customer. Charges a cancellation fee if you end up having to change your service due to their fees. DO NOT USE. Will sound good at first and they *used to be a good company* but no longer! They just want your money and will get it however possible. I was a customer for 12 years and will never go back and will tell everyone else to stay away too.