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Reginald T.

Contributor Level

Total Points
81

1 Review by Reginald

  • Swap.com

11/22/23

On November 12 2023 I purchased three used cardigan sweaters for a total of $27.84 cents (they were clearance items) which included the $9.99 shipping well about seven days later I only received one of the three items I purchased from them and was refunded $6.42 but my refund should have been about $13 I sent three emails asking why they didn't refund me for both of the items but they refused they use to be good at customer service but since they have been managed by a different company they have become awful to buy from you never know if you will get what you paid for and their customer service is a joke. Do yourself a favor don't purchase anything from them you will save yourself a lot of aggravation

Tip for consumers:
Just remember you've been warned if you take a chance and they mess up your order and don't communicate with you and keep some of the money they were supposed to refund to you

Products used:
Cardigan sweater

Service
Value
Shipping
Returns
Quality

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