The bill you even if you cancel your subscription or update your account to not auto renew. They even have record of you updating to not auto renew but will make an excuse as to why you are still billed. They will make up a reasons for it. You need to call your credit card company and have them block their changes once you cancel. Please do not trust calling them or canceling your account on line or on the phone, even if you have the name of the person.