Ordered close to $300 in clothing for Christmas gifts from them. All but one we were satisfied with, one dress did not fit. Tried to return it and they refused because its outside the 7 day refund period. Obviously they dont realize gift exchanges dont take place immediately. You would think they would have exceptions for Holiday purchases or at least be willing to work with a customer who spent a good chunk of change on their stuff... will NEVER order from them again.