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I ordered a dress on 12/17 that looked gorgeous. I waiting and waited and about 3 weeks passed and I hadn't heard a thing. When emailing the website to try and find my dress that told me that in the fine print it takes up to 45 days, 45 DAYS! It should say this when you purchase it! Also when it came it, it looks wrinkled and dirty and was thin as paper. This dress didn't even fit and I got a size bigger than I normally wear. What a waste of 20 dollars.
Rebecca M.'s review of DressLily earned 10 Very Helpful votes
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Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear Rebecca M
We want to start by extending our thanks to you for providing your extremely valuable feedback to us.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
We has followed your case and send email to you to solve this problem, could you kindly check your account then reply our email?
Thank you for your time again.
Best Regards
Dresslily Customer Service