Rebecca C.

Well, I was charged almost $300 for a simple return. My expert was no expert at all. He stuttered and stumbled over his words anything that I needed help with this far as paperwork from last year paperwork for my 1099 any of those my so-called expert is not even able to access those and that's through the site, he made my simple return very complicated. It took me three days of back-and-forth to get it filed for almost $300 again I remind you and do you know that TurboTax is under class action lawsuit so my prediction of them being put out of business here real soon came about a lot quicker than I thought it was going to and people don't realize the fact that they have third and fourth parties within their establishment means that for all of those people involved all those people are only involved to get money out of our pockets, and TurboTax gladly gives it, heck just a file for yourself on TurboTax. It's almost $100 I mean that right there the IRS should be getting them for that. I'm sure eventually they will but for all of us that got ripped off I bet we don't get our money back. I spoke with supposedly a manager that was all apologies after I made a horrible survey on then and only then and they could've been kind enough to tell me that this expert is absolutely no expert he's probably sitting on his back porch smoking a joint could care less about you or your taxes otherwise they would have suggested that I go directly to my nearest local office run by any tax service in Spending far far less than what I and I like, how when you open the app and it gives you your initial fee, and then not until the very end after this punk has already put your taxes through then you find out how much you paid that right there, and itself is a rip off and it's deceptive and they know it and they're happy to do it