Sam fully understands any issues that I have and is very fast on correcting/changing issues. They have been creating an e-commerce website for about 4 weeks now and it's coming together very nicely. Their attention to detail is exceptional. We don't need to talk very often. Talked with Robert the first time and explained what I was looking for and gave them an example of how I wanted the website to look like and they ran with it. Projected to launch the site in less than 2 weeks now while others quoted me 4 months or more.