IT IS A SCAM! DO NOT DOWNLOAD THEIR PROGRAM! I download it and had to call them as it was not working. They said that my computer had a fatal virus and I needed to buy a $300 program to fix my computer. They used hard sales techniques. I hanged up and called my computer repair service who said that I do not have a virus whatsoever. They fixed my password problem and everything is fine. PROSOFT3D IS A SCAM, DO NOT BUY INTO IT.