randy j.

I called and the first person hung up on me because i was calling the wrong department. On the second call a lady said she could not help me and transferred me and i was on hold for 30 minutes. Finally I gave up and hung up. I called back for the third time and A guy named Omar answered. The only thing I could understand when he spoke was his name. I asked him to repeat himself 3 times and all 3 times I could only understand him name and nothing else. The 4th call finally I got someone willing to help me and gave me yet a number to call. That number has a busy signal and as Im writing this I am still trying to get through to the number that I was given so I can resolve my issues. This is by far the worst customer resolution I have ever been through.