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I tried my first slide show using Kizoa sample templates and send it back for video formating. My email says it will arrive soon, but yes it arrived more than 24 hours later. Hmmmm...
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Hi Ramon, usually a slideshow converting a video takes less than just a few hours at most. We're actually in the process of buying new servers which will greatly speed up this process so that it'll only take just a few minutes. It may have been that the email was redirected to your spam folder. You can check the status of your slideshow requests directly in your Kizoa account by going to the MY ACCOUNT tab and then looking in the MY ORDERS tab. From there you'll see exactly the status of your slideshow as well as when it's ready.