I simply loved working and Buying from JustFashion Now. The crew were so easy to help me get my items. Not anymore.
I had, a head on, an Auto accident from a drunk driver; and "JFN " has given me my self confidence back. Now. I look fantastic, wheelchair and all.
NOW that has all changed. They have charged me twice for items, sent things I did not order, sent poorly sewen clothes. It is a Hugh mess. I asked them to call me so we could strengthen things out. They have not. BIG MESS
I contacted them on many item, many times, on many occasions There was none.... No communication from them.... On many occasions....
Dear Customer,
We apologize for any confusion or inconvenience caused.
Please note each order is individual, if you ordered items twice in separate orders. Then, two shipping fees will be charged. Hope for your understand.
Sorry,We do not support telephone service currently. But we will consider this in the near future to meet the needs of customers.
Please be assured that we take such incidents seriously and will investigate the matter thoroughly. To assist us in resolving this issue about received item you did not order & item poorly sewen promptly, we kindly request that you contact us via email at support@justfashionnow.com
We would like to inform you that you may reach out to us either through live chat or email. Both methods of contact are valid and provide efficient communication channels for our customers. Rest assured that upon receiving your message, we will promptly investigate and respond accordingly.
Best regard,
JUSTFASHIONNOW