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Raina v.

1
Level 1 Contributor

Contributor Level

Total Points
336

2 Reviews by Raina

  • TBdress

11/22/15

I ordered several dresses according to their sizing chart which is WILDLY inaccurate. Due to that, I ended up returning all the items I purchased which ended up costing me more than I actually paid for the items because I had to send them all back to China. Then after about two months and never receiving my refund I contacted the company and they claimed to have no record of the return despite the proof of my USPS tracking number showing that it was received by them. After many hours and days of going back and forth with them they refused to issue a refund. This was a HUGE waste of time and quite a lot of money! Save yourself the trouble and buy somewhere else!

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Aaron l. – TBdress Rep

Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!

Best regards!
TBdress team

  • ModCloth

8/21/14

Cute clothes crappy site! Don't get sucked in ladies!

If I could give a negative star I would! I had ordered a few dresses from ModCloth in hopes of wearing one to an upcoming wedding. It wasn't until I contacted them that they told me that they were restructuring of their shipping facility that they will not be able to ship my order in time. There was no notice of this at the time of my order and it should have arrived by now if normal. Then when it finally DID arrive it was HALF A DRESS! The entire top was missing... and this isn't a two piece, either! Ladies be very careful of ordering from ModCloth and they just lost a customer!

Tip for consumers:
AVOID IT!

Service
Value
Shipping
Returns
Quality

Raina Has Earned 16 Votes

Raina V.'s review of ModCloth earned 12 Very Helpful votes

Raina V.'s review of TBdress earned 3 Very Helpful votes

Raina V.'s review of TBdress earned a Fraud Buster vote

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Similar Reviewers on Sitejabber

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10/19/23

If it is too good to be true then it is. Purchased dress for 208.59 for wedding. NEVER received...

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Jon J. reviewed TBdress
7/9/23

Made a order and they reported my order was delivered but would not give the name of the US...