I ordered several dresses according to their sizing chart which is WILDLY inaccurate. Due to that, I ended up returning all the items I purchased which ended up costing me more than I actually paid for the items because I had to send them all back to China. Then after about two months and never receiving my refund I contacted the company and they claimed to have no record of the return despite the proof of my USPS tracking number showing that it was received by them. After many hours and days of going back and forth with them they refused to issue a refund. This was a HUGE waste of time and quite a lot of money! Save yourself the trouble and buy somewhere else!
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team