Rachelle H.’s Reviews of RoseWholesale & more

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6/16/15

I recently purchased 6 items from Rosewholesale. After paying more in shipping charges than the actual product I received my order after about a month. The quality of the items was appalling! Three of the items were thrown out immediately, another was shipped in the wrong size (ordered M and recd XL - of which they will only refund 25% and I need to return it at MY cost!. One item had to be re sewn to be able to wear it and the last one you couldn't get your arms through the armholes of the top! Do not bother ordering anything from the company, it is a total waste of money and time.

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CustomerService R. – RoseWholesale Rep Over a year old

Dear Rachelle H.

Thank you so much for your important feedback. We are always very grateful to hear from our customers.

We regret any inconvenience or frustration that your experience has caused you.

We have sent an e-mail to you already, please check it and reply, hope we can solve this issue soon.

While the customer left a negative review, we are always happy to look closely at the feedback and implement improvements for the best customer experience possible.

We would be grateful if you could please continue your communication with us in your support ticket(s), so that we can work together to reach an acceptable solution.We are committed to assisting every customer at any time. Many thanks.

Best Regards
Rosewhosale Customer Service