Rachael R.

Nevada, United States

Rachael's Profile

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Amazon Prime

Streaming Movies

“Not Honoring Credit When Package returned”

2/2/24

I ordered a JACKERY SOLAR PANEL $699.00 with a $140 Coupon & They sent me a Superjare Gaming table 7933BC $99.99 instead. UPS picked it back up, I was given the tracking stub. Amazon received it back, and they want me to wait 3 to 4 weeks for a credit when it specifically stated that when they received my Item back, I would be issued my credit back to my card. They made a huge error and now want me to wait 3 to 4 weeks for my money. Bad policy. Disputed this with Discover and JACKERY was also notified of their handling of this. Never again!

Tip for consumers:
How irresponsible they are when shipping your purchased item. Employee Not paying attention to detail. Don’t buy anything of value or expensive on Amazon. They have been unreliable for sometime.

Products used:
Wrong Product sent and return credit is long and unfair.. no refund even though they received my package back as they stated they would do once they received the item back.

Service